F&Q

At BrightSNG, we offer a diverse range of luxury watch brands. Our collection includes renowned names such as Rolex, Omega, Patek Philippe, Audemars Piguet, and many more. Each brand is carefully selected to ensure the highest quality and craftsmanship.

Yes, all our watches are 100% authentic. We source our timepieces from authorized dealers and trusted suppliers to ensure the authenticity and quality of every watch we sell.

Yes, all our watches come with a warranty. The length and terms of the warranty vary by brand and model. Please check the product details for specific warranty information.

Placing an order is simple. Browse our collection, select the watch you like, and click on the “Add to Cart” button. Follow the prompts to complete your purchase. If you need assistance, our customer service team is here to help.

We accept various payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers. Please select your preferred payment method at checkout.

Yes, we offer international shipping. Shipping rates and delivery times vary depending on the destination. Please refer to our Shipping Policy for more information.

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on the shipping carrier’s website.

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your watch, you can return it within 30 days of purchase for a full refund or exchange. The watch must be in its original condition and packaging. Please refer to our Return Policy for detailed instructions.

Our customer service team is available to assist you with any questions or concerns. You can contact us via email at manager@tenushop.shop or by phone and WhatsApp at +852 97525899.

Yes, we offer repair services for the watches purchased from BrightSNG. If your watch needs servicing or repair, please contact our customer service team for assistance.

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